Shipping in times of COVID-19
During these times, when many of our customers still have to spend a lot of time at home and work remotely, many of you need an even faster delivery. We currently roast coffee as often as possible and process your orders 2-3 times per week.
Deadline on Mondays
All orders – whether they contain coffee, equipment or other items – are usually processed and shipped on Tuesdays and Wednesdays. Orders received until Monday are therefore shipped on Tuesday and Wednesday (if in stock).
Delivery times are displayed in our online store for each article. This information is very reliable. However, every now and then, we may have an error in our inventory, which can lead to delays in shipping in rare cases.
Shippings costs are calculated and displayed at checkout. Shipping within Switzerland and Liechtenstein is conducted by the Swiss Post.
Orders containing five or more bags of coffee will now be shipped free of charge within all of Switzerland and Liechtenstein.
Shipping within Switzerland (up to 2kg):
PostPac Economy (B-Post): CHF 7.00
PostPac Priority (A-Post): CHF 9.00
Bicycle messenger (Bern only): CHF 10.00
The prices for delivery to an address outside of Switzerland are automatically calculated during the CH checkout process and depend on the country and/or region of your delivery address and the weight of the shipment.
All orders we ship with the Swiss Post are processed «carbon-neutrally». More information about the ‘pro clima’ delivery: Swiss Post.